RM
Rebecca M

1 reviews | Active since Mar 2014

29 Mar 2016, 15:26

Unauthorised Debit amount of R99 Ref: Beezo

Good day Sir/Madam<br> <br> On 26 March 2016, my account was debited with an amount of R99 from an unknown provider. The reference on my statement is reflected as BEEZO RF***9BEEZO2010. I went to my bank today to reverse the debit and get more information on the provider. I was referred to a company called Fulcrum collections: I called them and they also referred me to a company called Collect Serv/ Oversurance. Now I have never heard of any of these companies before so I really do not understand how on earth could they make deductions from my account. Collect Serv told me that they will refer my complaint to call centre and I will be contacted within 48hrs. My fear is that the 48hrs will come and go and I really do not have the time to be going up and down to my bank all the time to reverse these deductions. <br> Please assist me HelloPeter.com

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Replies (1)
Oversurance/collectserv
Oversurance/collectserv's reply30 Mar 2016, 12:07
Official
Hello rm.mthethwa@,

We have escalated to our complaints department we will contact you today.

Please note we only collect on behalf of clients.

The CollectServ Team