You probably cannot afford our insurance

I was with OUTsurance for a good 3 years, about 2 and a half years ago I sold my car so inevitably I cancelled my insurance policy with them. During this 3+ year period, I was always very impressed with them, great service and friendly staff. Always recommended them to friends and family, with only ever good things said about OUTsurance.

I will be taking possession of a new car this week so I am naturally getting all of my insurance stuff together, quotes etc to make the final decision. I spoke to a gentleman, very friendly, funny, helpful and great service (Indian gentleman). Or it atleast started out that way. The quote was so unreasonable compared to other contenders. And I told him this. By the way, you can forget the R500 if they can’t beat it. Well he couldn’t beat it. He gave me a bull**** story and said well mam if you’d like to keep shopping around that’s fine but the other companies are terrible etc etc. THE BEST PART-He said to me (I believe all calls are recorded???) “ mam I believe that if you are looking for other quotes and deciding to not go with OUTsurance who are ranked number 1 (blah blah blah) YOU PROBABLY CANNOT AFFORD INSURANCE.

I will never ever recommend OUTsurance ever again to anyone!!! This is a story for the books!

I wish I had written his name down when he had told it to me.

I very nicely said that is a huge insult and I put the phone down.