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Pieter A
1 reviews | Active since Apr 2019
01 Mar 2024, 09:25
You loose your out bonus when you have a car window claim - BE AWARE
PLEASE READ: Outsurance cancels your out bonus when you have a claim for window glass. We all know that in most cases we have no control over such an incident, not as if it's an accident. Please be aware. I have found that other insurance companies do not penalize you for such an incident.
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OUTsurance's replyOfficial
01 Mar 2024, 09:47Hello Pieter
We understand your disappointment.
The OUTbonus is a benefit we offer clients who don't submit claims during the OUTbonus cycle.
All claims, with the exception of windscreen chip repairs and home / roadside emergency assists will influence the OUTbonus.
We are sorry to see you cancelled your policy with us now. Our client care manager will however still contact you.
Regards
The OUTsurance Team
We understand your disappointment.
The OUTbonus is a benefit we offer clients who don't submit claims during the OUTbonus cycle.
All claims, with the exception of windscreen chip repairs and home / roadside emergency assists will influence the OUTbonus.
We are sorry to see you cancelled your policy with us now. Our client care manager will however still contact you.
Regards
The OUTsurance Team
OUTsurance's reply01 Mar 2024, 09:47
Official
Hello Pieter
We understand your disappointment.
The OUTbonus is a benefit we offer clients who don't submit claims during the OUTbonus cycle.
All claims, with the exception of windscreen chip repairs and home / roadside emergency assists will influence the OUTbonus.
We are sorry to see you cancelled your policy with us now. Our client care manager will however still contact you.
Regards
The OUTsurance Team
We understand your disappointment.
The OUTbonus is a benefit we offer clients who don't submit claims during the OUTbonus cycle.
All claims, with the exception of windscreen chip repairs and home / roadside emergency assists will influence the OUTbonus.
We are sorry to see you cancelled your policy with us now. Our client care manager will however still contact you.
Regards
The OUTsurance Team