PJ
PAOLA J

1 reviews | Active since Jan 2013

04 Jul 2017, 16:34

You Guys are full of ****!!! ****** Savages.

<p>You guys have to be the biggest croocks of all times. I just realised that my winscreen excees is R 1200, and guess what PG Glass has quoted me ? R 1400.00 . So how the **** does it make sense that you should be making things easier for me because I have insurance but no you are charging me the exact same amount a supplier charges.</p> <p> </p> <p>I just spoke to two ladys, one who was sweet a lady and she said if she were to decrease my excess to R 250.00 then I would pay R 18.00 rand more, then I spoke to a bored sounding lady who has no energy whatsoever to want to help. If you guys are making me pay so much whereelse I have been paying for R 1100 for my insurance which I never defaulted on then I am walking. I mean it this time. You will watch me wal****</p>

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Replies (3)
PJ
PAOLA J's update05 Jul 2017, 12:10
Reviewer Update

Contact me when? Why are you lying? s

PJ
PAOLA J's update05 Jul 2017, 12:11
Reviewer Update

If this is the case then I want you to hace my windscreen replaced on that R250.00

OUTsurance
OUTsurance's reply07 Jul 2017, 14:51
Official

Hi redsquare,

Thank you for bringing this matter to our attention. Mapula our client services manager contacted you to get the matter resolved. She assisted with your excess query and also notified the claims department of the excess amendment. You were happy with her feedback. Sorry for the inconvenience caused.

Regards, Kelvin