YOU ALWAYS GET SOMETHING OUT ...

The only thing I got out of my complaint is OUT, OUT of the Insurance Company. After having changed my excess to the minimum amount payable and being told that it will be with immediate effect, after lodging a claim, I was told by OUTSURANCE that I would have to pay the old excess, being R3600-00. Why would I want to pay this amount if I phoned to change the excess to the minimum amount payable??? They are quick to debit your account and take your money but never quick to assist you. I pay in excess of R700-00 a month towards my car insurance but I get nothing OUT, only bad attitudes and bad service. I have done some research and OUTSURANCE certainly isn't the cheapest out there. Bragging to the public that they will pay R400-00 if we can find anything cheaper out there. Well I have! Standard Bank insurance at R550-00 per month with no excess. Are you going to pay me my R400-00????