WOW - what service are you providing?

HELP@OUT, what a joke... I had issues with my gate motor and decided to get a professional in to fix my gate motor. WOW, the guy come out and he was no professional, he did not even know what he was doing, but he made recommendations and I followed that recommendations - it cot me R 1600. After that my gate motor give the same issues. After I done some troubleshooting by myself a solved the issue. There was a short on one of the cables... so now I spend money that was not necessary and I try to complain. I got a SMS from Mpendulo *** and I decide to contact the person, for some reason I could not hear her but later I could. So she decided to put phone down. I decide to phone back because that is very rude to my surprise someone ells answer the phone. I was informed that she will phone me back - guest what I am still waiting ... Thanks for your bad service