Wow what excellent experience

I submitted a claim for my fridge on Tuesday morning,15.08.2017 at 08:00. It was defrosting and I just didn't know what the problem was. An assessor was appointed and the assessment was completed on the same day about 11:00. At about 3pm, I received a call from my Claims consultant Dineo Mogale(Hotane) advising me that my claim has been settled as the damage was found to be Power surge which is an insured peril and the fridge would be replaced.Straight after that call, I received a call from Dhireshan at P&G who advised that they would be replacing my fridge. This morning I received a call that I would receive my new fridge today. Wow thank you Outsurance for the excellent Service that I received from you. Keep wowing your customers:)