CL
Colleen L

1 reviews | Active since Jun 2010

18 Nov 2022, 08:39

Wow is all I can say. Forget the rest. Go with the best.

I would like to commend Outsurance Pet Insurance for the fantastically efficient, streamlined and friendly system they have in place. I waited until I'd had sufficient experience to rate this company and after submitting a few claims, I'm sold. Not only is the claims process simple and the payments super-quick, but the claims advisors are animal *****s! Not sure how Outsurance manages to hire people who are performance driven but also compassionate about animals but they've done it and it works. Special shout out to Claris'te Govender for being one of the most caring, decent claims advisors I've ever had the pleasure of dealing with. Well done, Outsurance. Don't change your model - it's unique and poweful. Keep it up.

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Replies (1)
OUTsurance
OUTsurance's reply25 Nov 2022, 14:02
Official
Thank you for the wonderful compliment! We appreciate your kind words very much! This compliment will make the team's day! Very well done to Clariste for providing you with awesome service during your claim! Keep up the fantastic work Clariste, we are proud to have you on the team!

Regards,
The OUTsurance Team.