1 reviews | Active since Feb 2017
Worst service provider
<p>have had a burst water pipe on Monday 29 Jan 2917 , called out the company 24 Fix as they are approved by Outsurance. Needed them to repair the leak but still do not have water on 1 Feb. they do not care about customer service and do not keep to the promised appointments. This company gives Outsurance a bad reputation. </p> <p>Not helpful and neither do they care about their customers. Staff manning the phones are not helpful .</p>
We appreciate your feedback and sincerely apologise for the poor service you have been subjected to all along.
Gaenor from our claims department assisted you and an appointment has been scheduled with our service provider to attend to the remaining repairs after the your water supply was restored belatedly.
We will monitor progress on the claim.
Regards
Dinky
We appreciate your feedback and sincerely apologise for the poor service you have been subjected to all along.
Gaenor from our claims department assisted you and an appointment has been scheduled with our service provider to attend to the remaining repairs after the your water supply was restored belatedly.
We will monitor progress on the claim.
Regards
Dinky