LU
Leandra U
1 reviews | Active since Aug 2015
10 Dec 2024, 11:09
Worst service Josiah Danster
Worst service recieved from Josiah Danster. Struggling for 2 hours to just get confirmation of cover for a vehicle. He made the customer come in to speak to him and still did not send the confirmation as promised. He refuses to answer calls. Ended up calling the call center again and spoke to Nomzamo Ngubeni who is an absolute star and assisted.
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OUTsurance's replyOfficial
10 Dec 2024, 11:20Hello Leandra
Please accept our sincere apologies for the poor service you have been subjected to!
Our broker management team was informed about this and will address service transgression and contact you as well. Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
Please accept our sincere apologies for the poor service you have been subjected to!
Our broker management team was informed about this and will address service transgression and contact you as well. Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
OUTsurance's reply10 Dec 2024, 11:20
Official
Hello Leandra
Please accept our sincere apologies for the poor service you have been subjected to!
Our broker management team was informed about this and will address service transgression and contact you as well. Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
Please accept our sincere apologies for the poor service you have been subjected to!
Our broker management team was informed about this and will address service transgression and contact you as well. Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team