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Obakeng K
1 reviews | Active since Nov 2020
25 Jan 2021, 10:56
WORST SERVICE IMAGEN WHEN CLAIMING FOR CAR INSURANCE
I AM STILL WAITING FOR THE R500 LINK REWARD AS YOU GUYS WHERE NOT ABLE TO BEAT MY CURRENT INSURANCE PREMIUM
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OUTsurance's replyOfficial
28 Jan 2021, 10:12Good morning Obakeng
Thank you for your feedback and for brining this matter to our attention.
Following the receipt of your complaint, we immediately escalated the matter to our promotions manager Gaenor.
Gaenor has since been in contact with you to address your concerns and to explain the Quote Promotion t's and c's. Unfortunately, you do not qualify to receive the promo payment at this stage as your vehicle has not been insured with your current insurer for at least thirty days.
Gaenor has further advised that you are welcome to contact us once the vehicle has been insured for the above specified time and we will conclude the promotion for you.
We apologise for the disappointing outcome.
Regards
OUTsurance
Thank you for your feedback and for brining this matter to our attention.
Following the receipt of your complaint, we immediately escalated the matter to our promotions manager Gaenor.
Gaenor has since been in contact with you to address your concerns and to explain the Quote Promotion t's and c's. Unfortunately, you do not qualify to receive the promo payment at this stage as your vehicle has not been insured with your current insurer for at least thirty days.
Gaenor has further advised that you are welcome to contact us once the vehicle has been insured for the above specified time and we will conclude the promotion for you.
We apologise for the disappointing outcome.
Regards
OUTsurance
OUTsurance's reply28 Jan 2021, 10:12
Official
Good morning Obakeng
Thank you for your feedback and for brining this matter to our attention.
Following the receipt of your complaint, we immediately escalated the matter to our promotions manager Gaenor.
Gaenor has since been in contact with you to address your concerns and to explain the Quote Promotion t's and c's. Unfortunately, you do not qualify to receive the promo payment at this stage as your vehicle has not been insured with your current insurer for at least thirty days.
Gaenor has further advised that you are welcome to contact us once the vehicle has been insured for the above specified time and we will conclude the promotion for you.
We apologise for the disappointing outcome.
Regards
OUTsurance
Thank you for your feedback and for brining this matter to our attention.
Following the receipt of your complaint, we immediately escalated the matter to our promotions manager Gaenor.
Gaenor has since been in contact with you to address your concerns and to explain the Quote Promotion t's and c's. Unfortunately, you do not qualify to receive the promo payment at this stage as your vehicle has not been insured with your current insurer for at least thirty days.
Gaenor has further advised that you are welcome to contact us once the vehicle has been insured for the above specified time and we will conclude the promotion for you.
We apologise for the disappointing outcome.
Regards
OUTsurance