1 reviews | Active since Jan 2013
WORST SERVICE EVER!!! YOU ***** YOUR CLIENTS OUT!!!
<p>Some stupid guy bumped my car on Friday the 17th, I called Outsurance to let you guys know and spoke to Kuben, I explaine to him what happened and that I didnt even have a case number because the JMPD numbers refused with it and that I would get it from my insurance, he assured me that this is how things are done and had nothing to worry about.</p> <p> </p> <p>I have never heard from him since, I called him on Monday and couldnt get hold of him , spoke to a Coloured or Indian lady I didnt get her name , I left messages for him about 3 to call me back and still no call as I wanted to know the progress of this.</p> <p> </p> <p>Today I called again and he was rude, I have let the assesor know when I took my car for an inspection and that I will not be claiming as I didnt want to loose my outbobus as the damage is not bad.</p> <p> </p> <p>The manner this Kuben guy hadled this was appaling, the least he could do was call and confirm with me and return my call.</p> <p> </p> <p>I am sick of your pathetic service whereelse I pay R 1072.00 every month, you know that Miway ha offeered me a rate less than R 800.00 yet I chose you, I am not sure anymore whether I want to be with you anymore, actually cancel my insurance I am tired of your lack of care for your customers.</p> <p> </p> <p>YOU ARE ALL A BUNCH OF ABYSMAL BEINGS!!!</p>
Hi Paola,
Thank you for bringing the matter to our attention. Lerato our claims manager has contacted you to discuss the claim and she also apologised for the delay. You did mention to Lerato that you have claimed from the 3rd party. Sorry again for the delay.
Regards, Kelvin
Hi Paola,
Thank you for bringing the matter to our attention. Lerato our claims manager has contacted you to discuss the claim and she also apologised for the delay. You did mention to Lerato that you have claimed from the 3rd party. Sorry again for the delay.
Regards, Kelvin
