rJ
raydene J
1 reviews | Active since Nov 2014
21 Oct 2021, 16:23
WORST SERVICE EVER AFTER PAYING INSURANCE EVERYMONTH
I had hail damage on my windscreen and they told me they can't cover it and it's supposed to be my first claim. You guys are really the worst kinds of insurance and I wouldn't recommend anyone to take out insurance with you guys but i'm moving to first for women seriously.
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OUTsurance's replyOfficial
22 Oct 2021, 12:59Good afternoon Raydene J,
Thank you for your feedback.
Our claims manager, Lerato, has been in contact with you.
As per our policy terms and conditions, Lerato has discussed in detail with you, that windscreens are a policy exclusion under Essential cover.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance
Thank you for your feedback.
Our claims manager, Lerato, has been in contact with you.
As per our policy terms and conditions, Lerato has discussed in detail with you, that windscreens are a policy exclusion under Essential cover.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance
OUTsurance's reply22 Oct 2021, 12:59
Official
Good afternoon Raydene J,
Thank you for your feedback.
Our claims manager, Lerato, has been in contact with you.
As per our policy terms and conditions, Lerato has discussed in detail with you, that windscreens are a policy exclusion under Essential cover.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance
Thank you for your feedback.
Our claims manager, Lerato, has been in contact with you.
As per our policy terms and conditions, Lerato has discussed in detail with you, that windscreens are a policy exclusion under Essential cover.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance