CZ
Christelle Z
1 reviews | Active since Sept 2015
06 Aug 2021, 10:35
Worst Service Ever
Bad service indeed. Why must I pay for mistakes Outsurance is making when something is insured?????? My first time claim after I never claimed fr 10 years + and this is the service I am receiving. Very very bad
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OUTsurance's replyOfficial
10 Aug 2021, 12:56Hello Christelle Z
We could have done so much better for you! We are very sorry about the frustration regarding the settlement amount discussion.
Katlego was since in contact with you, and confirmed the reviewed settlement. Thank you for affording us the opportunity to have discussed the initial decision and accepting our apologies.
Regards
OUTsurance
We could have done so much better for you! We are very sorry about the frustration regarding the settlement amount discussion.
Katlego was since in contact with you, and confirmed the reviewed settlement. Thank you for affording us the opportunity to have discussed the initial decision and accepting our apologies.
Regards
OUTsurance
OUTsurance's reply10 Aug 2021, 12:56
Official
Hello Christelle Z
We could have done so much better for you! We are very sorry about the frustration regarding the settlement amount discussion.
Katlego was since in contact with you, and confirmed the reviewed settlement. Thank you for affording us the opportunity to have discussed the initial decision and accepting our apologies.
Regards
OUTsurance
We could have done so much better for you! We are very sorry about the frustration regarding the settlement amount discussion.
Katlego was since in contact with you, and confirmed the reviewed settlement. Thank you for affording us the opportunity to have discussed the initial decision and accepting our apologies.
Regards
OUTsurance