MP
Michelle P
1 reviews | Active since Mar 2017
20 Oct 2020, 09:04
WORST SERVICE EVER
Worst service ever. Will not recommend Outsurance to anybody. They are quick to push up your premium but when it comes to service there is nothing to talk about. They use backyard panel beaters to fix your car even if it is just a small accident. I've been struggling a year now to get my car fixed properly and that is for small damage. I can just imagine if it was more serious.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
20 Oct 2020, 14:55Hello Michelle
We know you will appreciate our concern about the service you describe.
We are very sorry about the long time the repair process has been ongoing, coupled with other service issues you discussed with us over a period of time.
Faaghir contacted you today. It was confirmed your vehicle will be ready tomorrow. We are first sending your vehicle to the agents to assess the repairs done to your vehicle.
Thank you for your further patience and understanding.
Regards
OUTsurance
We know you will appreciate our concern about the service you describe.
We are very sorry about the long time the repair process has been ongoing, coupled with other service issues you discussed with us over a period of time.
Faaghir contacted you today. It was confirmed your vehicle will be ready tomorrow. We are first sending your vehicle to the agents to assess the repairs done to your vehicle.
Thank you for your further patience and understanding.
Regards
OUTsurance
OUTsurance's reply20 Oct 2020, 14:55
Official
Hello Michelle
We know you will appreciate our concern about the service you describe.
We are very sorry about the long time the repair process has been ongoing, coupled with other service issues you discussed with us over a period of time.
Faaghir contacted you today. It was confirmed your vehicle will be ready tomorrow. We are first sending your vehicle to the agents to assess the repairs done to your vehicle.
Thank you for your further patience and understanding.
Regards
OUTsurance
We know you will appreciate our concern about the service you describe.
We are very sorry about the long time the repair process has been ongoing, coupled with other service issues you discussed with us over a period of time.
Faaghir contacted you today. It was confirmed your vehicle will be ready tomorrow. We are first sending your vehicle to the agents to assess the repairs done to your vehicle.
Thank you for your further patience and understanding.
Regards
OUTsurance