Worst Service

<p>I lodged my claim on the 28th June. Outsurance got their contractor Hand-Z-On to replace my geyser and then they gave me the run around saying they were fully booked to replace my ceiling boards, I got outsurance to appoint another contractor who called me 2 days after being appointed and never contacted me back, I have emailed outsurance and have had no response, why do they not even follow up on a claim, this is the worst service I have ever had from outsurance !!!!!!!</p>