1 reviews | Active since Jan 2020
WORST INSURANCE EVER.
Outsurance is the worst insurance. I insured my two laptops. Friday in Johannesburg CBD I parked on the side parking and went to the boot of my car to take my laptops because I was going inside the building when I was busy at the boot a Toyota Corolla parked behind me and the passenger guy jumped out and point a gun on my lower back and he was speaking in Zulu that I should give my laptop or he will shoot me. I can’t risk my life for a laptop and the car drove off.
So I claimed I opened a case. So today this so called assessor calls today saying he wants to meet me. I’m not meeting any stranger I’m not comfortable with that. I gave him everything he needs a case number the place where the incident happened why do I have to meet a stranger.
Then I spoke to the manager which I explained everything to him. Outsurance they will do everything in their power to decline your claim because the manager is also making excuses that there’s a premium that I didn’t pay I laughed because I pay my premium once in a year I pay annually clearly that proved to me that they just want to make excuses.
Outsurance is a company that wants you to pay your premium and not claim.
So sorry to read about the terrible ordeal, we can only imagine how traumatic this must have been for you.
Devan our assessing manager contacted you to address your concerns and he discussed our validation process in detail with you. As discussed with Devan, we will continue our validation process telephonically.
We do apologise if our validation process caused you much discomfort.
Regards,
OUTsurance
So sorry to read about the terrible ordeal, we can only imagine how traumatic this must have been for you.
Devan our assessing manager contacted you to address your concerns and he discussed our validation process in detail with you. As discussed with Devan, we will continue our validation process telephonically.
We do apologise if our validation process caused you much discomfort.
Regards,
OUTsurance
