WORST INSURANCE EVER

Absolutely Disappointed with OUTsurance

I had a terrible experience with OUTsurance. I logged a claim for my broken TV, and they sent someone out to assess the damage. The person literally just turned the TV on, didn’t open it or inspect anything inside, and then concluded that the issue was due to “wear and tear” – specifically calling it mechanical issues.

Let me be clear – the TV is barely 3 years old and only used at night. How does that qualify as wear and tear or mechanical failure from regular use? There was no real assessment, just a half-hearted check and an immediate refusal to pay out.

Now OUTsurance is refusing to cover the claim based on that flimsy report. It makes me wonder: what exactly is covered by this pathetic excuse of an insurance company? Because clearly, when it matters most, they do absolutely nothing.

Wouldn’t recommend them to anyone. Save yourself the frustration.