Worst insurance company in the world bunch of sharks and *****s

<p>Often I have though how does a company like OUTSURANCE can afford to spend millions on advertising and one of the biggest parts of this advertising is they change their name from INSURANCE to OUTSURANCE as well as a million rand a day payed out in bonuses’.</p> <p>They also claim that OUTSURANCE makes your claims hassle free, that’s such a load of lies it is hard to believe. Firstly straight after the accident when phoning them for assistance in a state of shock still they start bombarding you with irrelevant questions hoping to try and catch you out early so the claim will not be paid.</p> <p>I have been a client of OUTSURANCE now for at least 20 years and in this time have had a few very small claims, now when my son has an accident and the claim is no longer small they go from OUTSURANCE back to INSURANCE and refuse to pay the claim on the grounds that my son was not the main driver but a dedicated driver which I gave permission to drive the car and has been on the policy for years that way along with my wife.</p> <p> </p> <p>My son was also involved in a small fender bumping about a year ago and the damage was so minimal that we decided to repair the car privately. However the third party was trying to claim from my insurance claiming that the accident was my sons fault. After OUTSURANCE had informed the third party that they were not going to pay him because he was at fault. The third party started to knock OUTSURANCE on media platforms and actually threaten my son a beating. OUTSURANCE management then phoned me and asked me if they could pay this claim as I was becoming ugly the manner he was using the media against OUTSURANCE, I told OUTSURANCE to pay him at the cost of me losing my no claim bonus.</p> <p> </p> <p>Now I have a big claim from an accident were it was not my sons fault again and guess what OUTSURANCE refuse to pay the claim.</p> <p>So please the public must know that the advertising of the hassle free claim procedure from OUTSURANCE is false and misleading. They are still INSURANCE because when it comes to paying claims, the out in OUTSURANCE defiantly does not existed.</p> <p> </p> <p>They claim that one is to report any changes that might happen during the year, all is well with that. And I understand it completely, but do they do they phone you on you annual increase and ask if any changes took place within that year no they don’t. They add there ten percent onto your policy and then mail you a copy of the increase in premiums so they do some more false advertising from your hard earned monies.</p> <p> </p> <p>I have had many people tell me to take my business to a broker because they deal with it in a much professional way than going direct like OUTSURANCE. I wish I had listened to them because not only would my insurance be cheaper it would also save me the aggravation of dealing with a company that does false advertising.  And to top it all the premiums would have been less.</p>