GM
Gift M

1 reviews | Active since Jul 2024

13 Jan 2026, 16:34

Worst Insurance company

One of the worst insurance companies I have ever used. I regret being with them for over two years, during which I never missed a single payment and never had any debit disputes. Despite humbly requesting them multiple times to be fair and reasonable with their pricing, they still placed a claim status under my name for something that never happened. To make matters worse, they went as far as increasing my policy by an additional R350 for a Hyundai i120. I will be cancelling my policy with them and would not recommend anyone to use their services. I have paid over R1,700 per month for 24 months and received absolutely nothing in return.

0
Replies (1)
OUTsurance
OUTsurance's reply26 Jan 2026, 13:42
Official
Good day Gift,

Further to our initial private reply, we would like to again apologise for the disappointing experience you had with us.

Your OUTbonus is a benefit for not claiming and any claim payment made will affect this.

In an effort to assist, as a valued client, an amicable solution has been discussed with you.

Your premium has also been adjusted accordingly.

Kind regards,
The OUTsurance Team