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NM
Natasha M

1 reviews | Active since Sept 2022

28 Sept 2022, 13:47

Worst insurance company

Please don't ever insure anything with Outsurance. Their truck driver turned onto my lane,hit the front of my vehicle and they are refusing to settle saying I need to prove that it was his fault. I gave them statement from the policy at the scene but they are still not giving in. Even though it is clear as day from the pictures that the truck driver is responsible. I will continue writing a review here everyday until everyone knows how terrible a company Outsurance is.

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Replies (2)
NM
Natasha M's update29 Sept 2022, 14:37
Reviewer Update
Your claim number is ***
I have even given a statement from the police who was at the scene.
OUTsurance
OUTsurance's reply04 Oct 2022, 14:50
Official
Good afternoon Natasha,

Thanks for bringing your concerns to our attention.

Our legal manager Mmeli has been in contact with you to discuss the reasons pertaining to our decision on your claim.

We understand that the outcome of your claim is disappointing for you but based on the merits of the accident we do not feel that our client is liable.

You mentioned that you have appointed an attorney as you disagree with the outcome. 

Any further legal action will be defended.

Regards,
OUTsurance