MK
Maria K
1 reviews | Active since Mar 2024
04 Mar 2024, 11:45
Worst experience ever !!!!!!
Worst insurance company do get feedback or get your car fixed ...quick to take your money/excess and increase your premium but can't get your car fixed after a claim
Ad a small rear bump on our boot
Quote said replaced boot
Not even 3 weeks ..paint is pealing off,...... lights is not aligned boot is not aligned...even the number plate is scratched and not fastend properly.
Struggling since we got the car back with the sensors took the 2 weeks to sort it out CLIENT LESION OFFICER ASHLEYN JUST DON' GET BACK TO YOU !!!!!
WORST WORTS WORST EXPERIENCE I EVER HAD WITH OUTSURANCE !!!!!!!!!!!!!!!!!!
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Replies (1)
OUTsurance's replyOfficial
15 Mar 2024, 12:09Good afternoon Maria,
Further to our private reply, after receiving your complaint, arrangements have been made to book your vehicle in and a courtesy vehicle has been arranged for you.
Ashlin will keep you updated until this matter is finalised.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply, after receiving your complaint, arrangements have been made to book your vehicle in and a courtesy vehicle has been arranged for you.
Ashlin will keep you updated until this matter is finalised.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply15 Mar 2024, 12:09
Official
Good afternoon Maria,
Further to our private reply, after receiving your complaint, arrangements have been made to book your vehicle in and a courtesy vehicle has been arranged for you.
Ashlin will keep you updated until this matter is finalised.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply, after receiving your complaint, arrangements have been made to book your vehicle in and a courtesy vehicle has been arranged for you.
Ashlin will keep you updated until this matter is finalised.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team