1 reviews | Active since Jul 2015
Worst Customer Service
I would like to complain about the worst customer treatment I have received. I called in on the 13th of July to get a quote. The consultant was professional at first which I was happy with. The problem arose when I requested that he email me the quote. He LITERALLY refused to do so simply because he would not be able to close the deal. Is OUTsurance about an individual's needs or for the customer. I had actually gotten a good deal and was willing to accept it and all I need was to see the quote in writing. <br> After that experience I had, my perception for the company went from 9/10 to a simple 1/10 simply for having the courtesy to call me. It took me 1 minutes to literally call another insurer and get another quote done and I accepted because the consultant listened to me. I will never recommend your service to anyone and I will share my experience with the public so that they will know who they are dealing with when they call OUTSURANCE.
