Worst Company to Deal with

Good day Riz,

We understand that receiving an annual increase comes at a disappointment.

Our client services manager, Nikita, has been in contact with you to address your concerns regarding the rerate increase. There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments etc.
Please note, these adjustments are app**** to ensure that your cover remains sustainable, and we can continue to meet our obligations at claim stage.

It's unfortunate that we weren't able to offer you a better premium.

Regards,
The OUTsurance Team