Worst Client Service

I submitted a claim on Monday 6th of March and till today have no authorization or info on where we stand with the claim. I have been phoning for answers the whole of yesterday and today, my calls get dropped and no one phone me back.

I have been a client of Outsurance for years now, but the quality of service has been an absolute nightmare.

I have requested to speak to managers and was told they are busy and after I said transfer me to someone else that can assist they drop my call.

I am getting fed up now!!!!

Worst service and probably won’t recommend Outsurance to someone😏