Worst 3rd party claim service received at Outsurance

I claimed as a third party at outsurance and they refused to hire a car for me after I told them from the start that I would need it. I needed it for my business and other things like dropping off kids at school as we only have one car. I received the worst service ever and I would never recommend anyone to them, I want to believe they pay these people who feature in their ad. They are expensive and have bed service with arrogant lawyers. I had to delay fixing the car for the whole month as I needed to secure a car before I could fix it.

This is my second encounter with them. I was with them for 10 years, when I changed cars, they refused to bit the R200 difference, while they spend over R100 000 each month for not matching their competitors.