RP
Reshma P
1 reviews | Active since Mar 2021
15 Feb 2023, 09:03
WORSE SERVICE FROM OUTSURANCE DON GO THERE
have been dealing with very rude consultant jason at outsurance, they wont pay for my TV repairs saying its components faliure etc etc cant beleive what pathetic excuses they use all the time not to pay out a claim and even the senior managers dont take ur calls or cant expain themselves properly OUTSURANCE service is not like it used to be be wary ppl of changing to them.
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OUTsurance's replyOfficial
15 Feb 2023, 12:55Hello Reshma
We are sorry to read about your disappointing claims experience.
Our claims manager contacted you and your concerns were discussed. We are arranging for a re-assessment of the damage and will contact you with further feedback.
The call our advisor had with you, was naturally audited and we're sorry if you perceived Jason's conduct as rude. We will however never condone any form of unprofessionalism.
Regards
The OUTsurance Team
We are sorry to read about your disappointing claims experience.
Our claims manager contacted you and your concerns were discussed. We are arranging for a re-assessment of the damage and will contact you with further feedback.
The call our advisor had with you, was naturally audited and we're sorry if you perceived Jason's conduct as rude. We will however never condone any form of unprofessionalism.
Regards
The OUTsurance Team
OUTsurance's reply15 Feb 2023, 12:55
Official
Hello Reshma
We are sorry to read about your disappointing claims experience.
Our claims manager contacted you and your concerns were discussed. We are arranging for a re-assessment of the damage and will contact you with further feedback.
The call our advisor had with you, was naturally audited and we're sorry if you perceived Jason's conduct as rude. We will however never condone any form of unprofessionalism.
Regards
The OUTsurance Team
We are sorry to read about your disappointing claims experience.
Our claims manager contacted you and your concerns were discussed. We are arranging for a re-assessment of the damage and will contact you with further feedback.
The call our advisor had with you, was naturally audited and we're sorry if you perceived Jason's conduct as rude. We will however never condone any form of unprofessionalism.
Regards
The OUTsurance Team