1 reviews | Active since Mar 2017
Worse service ever
I have been a client with outsurance for 6 years. They decided after my latest claim to take my access up from R2000 to R6500. I'm a regular claimer according to them. All my car accidents was due to other people. They just don't care. it not their problem if a drunk guy drove into me. Or a huge 6m deep whole was in the middle of the road where I could have gotten seriously injured, and still recovering or potholes causing me nearly rolling my car. No I am the one at fault. As if I decide to crash my car. This is a disgrace. I'm still waiting for their so called lawyers to get my money back from the people 4 years ago and last year. Not even to talk what useless job they will do now trying to get the money from municipality for the 6m whole where I nearly ended up in. I will definitely Cancel my insurance with them and tell my whole family to move away.
You have a right to be satisfied with the insurance cover you have with us and we apologise for the disappointing feedback regarding your claim. We completely understand how the experience has made you feel and are certainly not insensitive to how the ordeal has affected you.
Regards
OUTsrance
You have a right to be satisfied with the insurance cover you have with us and we apologise for the disappointing feedback regarding your claim. We completely understand how the experience has made you feel and are certainly not insensitive to how the ordeal has affected you.
Regards
OUTsrance
