1 reviews | Active since Jan 2017
Worse Service Ever
<p>I am really disappointed with the service thus far. When I logged the claim I was requested an assessor to be sent out . I was told that at 5pm that day the assessor would be sent out . The next day I was than told that the assessors do not work after 5 and they are too busy and I just need to send a quote. Now after I went through the effort of getting someone to look at the damages and give me a quote, Im being told that this is not sufficient and that I need to send photos. this was also rejected and they advised that they have to send out someone too look at the damages. on Saturday a company came out to look at the damages however the cliam was still reject. I have ask the manage to send me a report as well as the call recordings which im still waiting for.</p>
Thank you for bringing this matter to our attention. Mbongeni our claims manager called you to get the matter resolved. You informed him that you can't make time as you on holiday. You mentioned to him that Buildrite discussed all the damages with you. Mbongeni told you he would confirm with Buildrite. We apologize for the delay.
Regards, Kelvin
Thank you for bringing this matter to our attention. Mbongeni our claims manager called you to get the matter resolved. You informed him that you can't make time as you on holiday. You mentioned to him that Buildrite discussed all the damages with you. Mbongeni told you he would confirm with Buildrite. We apologize for the delay.
Regards, Kelvin
