WORSE of the WORSE!

My THIRD review based on the same issue. This is the MOST ridculous insurance company in South Africa, and this comes from a finance expert. They are arrogant and agents try their best to NOT approve claims. They send people who interrogate you and they go back on their words. I've never seen such a bunch of arrogant and misinformed individuals. From the outset of taking out the insurance they had NO issue with giving me insurance and never questioned anything. On the claim, they started acting as if I am a ***** even though they received the information as requested, and even though they chopped and changed their story constantly. I even asked for an independent person to asssit me but the same people call and lie after another. They go as far as rejected a mere cellphone claim, based on the opinion that I never owned the phone (ridiculous), they forced bank statements and things and interrogated the claim as if Im some ******** and yet they rejected the claim, but never questioned the "ownership" at the onset of taking out the claim. THE JOKE is that they are still deducting and requesting the premiums monthly, calling me constantly proclaiming they want me to remain covered, etc. they want premiums paid on a device they already rejected as i DONT own???? Ridiculous!!! people, stay away from outsurance especially their household devision. and If car is what you are looking for....they quoted me almost double that of Discovery and Momentum and guess what??? NO R500. Modern Day South African ******