AG
Alistair G

1 reviews | Active since Mar 2009

19 Mar 2015, 13:51

Worse odds than a casino

Firstly, i would like it known that i understand Outsurance has operated in a manner that has not contravened their contract with me. Now, the issue at hand. I have been a customer for a decade during which time i have had some claims paid out but I never had any huge accidents or major claims in terms of cost. I have paid via debit order for the entire period and up until this month I had not ever been in arrears. As fate has it, i have some cash flow challenges and I was not able to honour the debit order on re-submission. Murphy's law, i have had significant damage to my house from storm damage in early March. So obviously OUTsurance executed their right to rescind cover and my claims were withdrawn. While it is within their rights, the complete apathy for my plight (from an organisation that espouses the virtue of \\getting something out\)\""

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