NB
Nompumelelo B

1 reviews | Active since Dec 2018

12 Dec 2018, 14:37

Worse manganment service

OK its a shame to say outsurance sends out assesors who say that a gyser could not cause the tiling on the kitchen floor to be damaged and to have the never of a manager named Paul bothma to say NO to my grant for wanting to claim for the tiling damaged by the leaking geyser... Wooooo what a shame outsurance is the worst their service agents say this and that and their management is disrespectfull wooo thanks for nothing.. Definitely canceling and cutting all ties with outsurance.. Bye felicia

0
Replies (1)
OUTsurance
OUTsurance's reply14 Dec 2018, 15:07
Official
Good day BukosiN,

The manner in which you were dealt with is totally unacceptable.

Lwethu our claims manager contacted you to apologise for the poor service delivery and he discussed the recourse with you. He will remain in contact with you until the matter is resolved.

Thank you