World class service, more like world class *****s

World class service, more like world class *****s

I'm utterly disgusted and disappointed by the absolute lack of service, empathy and compassion you have for your clients, after having to deal with the trauma of our property being destroyed during the floods. I now have to deal with an insurance company that's seems to only care about their own pockets rather than their clients im still waititng for feedback on my claim that was made months ago, I carry on getting a run around from being told to get my own quotes which I have done at my own cost only to be told they will send their own assesor out which I am still waiting for? How is it that you are quick to debit our accounts when it time for us to pay how when it's time for you to do what your being paid to do its always a dealy or lack or service or some excuse not to pay my property is damaged and deteriorates more on a daily basis I am loosing money daily due to you not doing a job your paid for its pathetic that as residents of KZN we have been tested mentally, physically and emotionally and now to have companies like you rub salt in our wounds how heartless can you be. As I client I shouldn't be begging you to do your job!