MC
Melanie C

1 reviews | Active since Jan 2020

14 Oct 2020, 11:56

Wonderful service!

I would like to compliment Wesley Van Diggelen, Claims Advisor at Outsurance on his superb assistance with a claim we had on our vehicle policy recently. Under normal circumstances it is difficult enough to deal with a call centre, and with the COVID pandemic it’s even more of a nightmare. Wesley gave his direct contact details for the duration of the claim and followed up all the way through, making it a seamless experience from start to finish. Rare to find these days. Thank-you Wesley and Outsurance!

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Replies (1)
OUTsurance
OUTsurance's reply14 Oct 2020, 12:30
Official
Thank you so much for the awesome feedback, we will be sharing the feedback with Wesley and his manager.

Kudos to Wesley, we are super proud of him!

Regards,
OUTsurance