Wonderful Service

<p> </p> <p>Dealing with Nicky Bohmer at the Pretoria division of Outsurance has, despite the trauma of the loss, been the most pleasant experience that I have ever had in all the years that I have been in business, and as a result, having dealt with various other insurance companies.</p> <p><br />A 22/06/2017, whist acting as the caretaker of my brothers farm, he being seriously ill in hospital, a runaway veldt fire swept through a section of the farm totally destroying a large section of the installed irrigation system.</p> <p><br />As my brother has been almost constantly sedated, it took me some time to go through his documents and locate information as to who his insurers were, and so it was only on the 26/06/2017 that I was able to telephone Outsurance to inform them as to the loss, as also to lodge a claim.</p> <p> </p> <p><br />Two days later, and at 7:30am. Shaun Joubert, their assessor, arrived to conduct the initial investigation, and the very next day he phoned to say that the claim had been approved and that I was to please provide them with three quotes so as to allow them to expedite settlement.</p> <p> <br />What I found interesting is that it took longer to obtain quotes than it did for Nicky Bohmer and Outsurance to address my claim, but despite this on the 6th July 2017, I received notification that the claim had been resolved and that I could either be paid out in respect thereof, or else allow the company whose quote was successful to proceed with the repairs.</p> <p><br />I would like to thank you Nicky, and all those at Outsurance who dealt with this matter, for the prompt and efficient manner in which you addressed and resolved our claim, and can assure you that I will have no hesitation in recommending your company to the people that I know and deal with.</p>