CvdH
Clayton van der Haar

1 reviews | Active since Nov 2018

03 Jun 2022, 18:46

Wonderful customer service

To whom it may concern.

This is a two part compliment using your app to request a call back is absolutely fast, efficient and friendly as soon as I click submit I get an instant call back before I am able to exit the app I get a call back. I really wish more companies can train their staff like you do. On the ball willing to assist you feel like a valued customer so thank you.

My next complaint is to a specific staff member Cheyenne ***ora. We had a lengthy call and she was patient and explained everything promised a quote that I received immediately. She listened to my needs and provided valuable information. Thank you for putting your customer first and I truly hope you get recognition for being an amazing ambassador for Outsurance

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Replies (1)
OUTsurance
OUTsurance's reply06 Jun 2022, 15:11
Official
We appreciate the wonderful compliment! We are pleased to hear you received such wonderful service! This compliment will make the team's day when we pass it on to them! Fantastic job, keep it up champs!

Regards,
The OUTsurance Team.