RH
Roshini H

1 reviews | Active since Jan 2013

12 Mar 2025, 08:16

Within 2hrs of first contacting Outsurance my call was attended to

Within 2hrs of first contacting Outsurance my call was attended to. Service provider was on site to access the problem. My claim was received and registered by Simphiwe Mbendani. Excellent service and Communication every step of the way. Within 24hrs I had a new geyser fitted. We were amazed at the turnaround time from both Outsurance and the service provider 25 Seven Assist.

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Replies (1)
OUTsurance
OUTsurance's reply12 Mar 2025, 08:30
Official
Hello Roshini,

Thank you very much for this great response to awesome service!

We are thrilled to hear that your claims process was handled so efficiently.

Kudos to Simphiwe for ensuring you were assisted promptly and for giving you peace of mind throughout. 

Regards,
The OUTsurance Team