TB
Thami B

1 reviews | Active since Apr 2013

26 Jul 2019, 08:13

will pay you if we can't beat your insurance, true or ****?

They called me and chat with for 40 minutes and at the end they could not beat my short term insurance with thier quote. I asked them for the monies as their promotion that they will pay you if they can't beat your quote. Two months later after I have done everything to claim that money, it is still not paid. Is this true or a ****....

0
Replies (1)
OUTsurance
OUTsurance's reply26 Jul 2019, 14:07
Official
Hello Thami

It is so unfortunate to see you have not been paid and are grateful you brought the matter to our attention.

Refilwe from our promotion team contacted you and it was established we never received your documents to do the comparisons.

You were kind enough to send the required documents to her via email and she now made the payment for you.

We are sorry about the delayed payment.

Regards
OUTsurance