When I spoke to the consultant last year and the beginning of this year about my premium she said they will review it

Hello Omar

We are sorry if there was any miscommunication from our side. Policies are rerated annually. Premiums will be affected, as inflationary costs, previous claims and payment defaults, to mention some, will impact the rerated premium.

Our client care manager will however contact you and discuss the matter further.

Regards
The OUTsurance Team