What service?

4 days ago on Trustpilot I left the following review: "On the 15/09/2025, a team leader / manager promised to investigate my case and get back to me within 48 hours. It is now almost 2 months later. Part of my complaint was a request for information and call recordings as per my right under the POPIA act. Therefore, outsurance might be in breach of this very law." They rep**** 24 hours later to advise I'd receive a call. None has been forthcoming yet. It's no wonder I've canceled my policy with them and will seek to cancel all existing policies in the near future.