NG
Natalie G
1 reviews | Active since Jul 2025
09 Jul 2025, 14:44
What customer service
Not a good experience Bad customer service Don't read emails, don't call back Been waiting for assistance since February, so it's been over 6 months now
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Replies (1)
OUTsurance's replyOfficial
24 Jul 2025, 12:48Hello Natalie
Further to our initial response to your review, we received feedback from our liability claims manager, confirming you were contacted.
The other party never contacted us after the assessment was sent to the 3rd party. We caused no delay and sent correspondence to the 3rd party again to contact us.
Thank you for your understanding.
Regards
The OUTsurance Team
Further to our initial response to your review, we received feedback from our liability claims manager, confirming you were contacted.
The other party never contacted us after the assessment was sent to the 3rd party. We caused no delay and sent correspondence to the 3rd party again to contact us.
Thank you for your understanding.
Regards
The OUTsurance Team
OUTsurance's reply24 Jul 2025, 12:48
Official
Hello Natalie
Further to our initial response to your review, we received feedback from our liability claims manager, confirming you were contacted.
The other party never contacted us after the assessment was sent to the 3rd party. We caused no delay and sent correspondence to the 3rd party again to contact us.
Thank you for your understanding.
Regards
The OUTsurance Team
Further to our initial response to your review, we received feedback from our liability claims manager, confirming you were contacted.
The other party never contacted us after the assessment was sent to the 3rd party. We caused no delay and sent correspondence to the 3rd party again to contact us.
Thank you for your understanding.
Regards
The OUTsurance Team