JF
John F

1 reviews | Active since May 2018

18 Sept 2025, 07:42

What awesome service from Outsurance

What awesome service from Outsurance. I lost a set of car keys and contacted the agents to get a replacement. I almost fell of my chair when the told me the cost. I could not afford it at that point. A friend suggested that I should see if I had insurance cover for the keys. I called Outsurance on the off-chance to see if I had cover. A very friendly and professional HLONIPHILE MAGWAZA answered my call. She assured me that lost vehicle keys were included in my comprehensive cover. I followed her concise instructions, supp**** her with a quote and she lodge the claim. I was notified 24 hours later that the claim was settled. The whole process was effortless.

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Replies (1)
OUTsurance
OUTsurance's reply18 Sept 2025, 07:58
Official
Hello John,

We are so glad that the service you received was so exceptional.
We are thrilled to hear that your claims process was handled so efficiently.
 
Kudos to Hloniphile Magwaza for flying the awesome service flag high. 

Regards,
The OUTsurance Team