BB
Bernice B

1 reviews | Active since Aug 2025

25 Aug 2025, 19:25

What an absolute pleasure, I sent a call me from the app today and was called back within 5mins

What an absolute pleasure, I sent a call me from the app today and was called back within 5mins. The senior advisor that assisted me was so professional and on the ball. I canceled a car and household insurance because the items are being sold and my request was attend to immediately. My refund status on the payment was broken down and given to me during the call. I queried my insurance premium on my existing car and was immediately requoted. I am absolutely impressed with the service level. Well done

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Replies (1)
OUTsurance
OUTsurance's reply25 Aug 2025, 19:36
Official
Hello

 We strive to provide awesome service to our clients, and it is fantastic to know our efforts have paid off. Our team will be delighted with this review!

Regards
The OUTsurance Team