PS
Phindile S
1 reviews | Active since Mar 2016
17 Mar 2022, 18:53
WHAT A DISAPPOINTMENT!!!
WHAT A DISAPPOINTMENT!!! I have always loved Outsurance and have been a loyal customer speaking good about them to others...until I had to claim. Horrible service received. To this day I cannot use my car because the repair was horrible, made my car worse if anything. I keep following up without response.
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OUTsurance's replyOfficial
23 Mar 2022, 14:15Good afternoon Phindile,
Further to our private reply on receipt of your complaint, we can confirm that our client liaison manager Gaenor has been unsuccessful in her attempts to contact you.
You have informed her that you are out of the country and once you are back she will be able to assist you further.
We apologise for the poor service and hope to assist you in rectifying the issues raised.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, we can confirm that our client liaison manager Gaenor has been unsuccessful in her attempts to contact you.
You have informed her that you are out of the country and once you are back she will be able to assist you further.
We apologise for the poor service and hope to assist you in rectifying the issues raised.
Regards,
OUTsurance
OUTsurance's reply23 Mar 2022, 14:15
Official
Good afternoon Phindile,
Further to our private reply on receipt of your complaint, we can confirm that our client liaison manager Gaenor has been unsuccessful in her attempts to contact you.
You have informed her that you are out of the country and once you are back she will be able to assist you further.
We apologise for the poor service and hope to assist you in rectifying the issues raised.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, we can confirm that our client liaison manager Gaenor has been unsuccessful in her attempts to contact you.
You have informed her that you are out of the country and once you are back she will be able to assist you further.
We apologise for the poor service and hope to assist you in rectifying the issues raised.
Regards,
OUTsurance