hK
herman K

1 reviews | Active since Oct 2009

11 May 2023, 19:15

Well..i saw your ad ...

Well..i saw your ad again on tv.. And i went thru the process to get a quote..and outsurance could not beat my current insurance..i reqeusted my R500..was told i must click ona link that will be send to me..with a OTP...nver got the pin...send a email to that department..was told a OTP willbe send again..NEVER Happend... Its false advertising

0
Replies (2)
OUTsurance
OUTsurance's reply12 May 2023, 11:32
Official
Good afternoon Herman,

Thank you for bringing your concerns to our attention.

Our quote promotion advisor Lethabo has been unsucessful in her attempts to contact you and has subsequently sent you an sms.

Please provide us with a time and date convenient for you and she will call you then.

Regards,
The OUTsurance Team 
OUTsurance
OUTsurance's reply12 May 2023, 15:12
Official
Good afternoon Herman,

Our quote promotion manager Gaenor contacted you and asked that you email the relevant documentation along with your bank details to our promotion mailbox.

She has also provided you with the direct number for our promotion team if you require further assistance.

She will assist in finalising the process for you.

Regards,
The OUTsurance Team