NH
Nicolene H
1 reviews | Active since Mar 2025
05 Mar 2025, 16:21
Well done Outsurance!!! Especially Yugen.
This was the most successful and winning conversation in a long time. I understood everything and the Consultant was so quick at assisting and very friendly. Thank you foe your service Yugen. You made my day better!
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Replies (2)
OUTsurance's replyOfficial
05 Mar 2025, 16:26Hello Nicolene,
Thank you for commending our team, especially Yugen, on their awesome service!
The team will be over the moon when we share this with them!
Regards,
The OUTsurance Team
Thank you for commending our team, especially Yugen, on their awesome service!
The team will be over the moon when we share this with them!
Regards,
The OUTsurance Team
OUTsurance's reply05 Mar 2025, 16:26
Official
Hello Nicolene,
Thank you for commending our team, especially Yugen, on their awesome service!
The team will be over the moon when we share this with them!
Regards,
The OUTsurance Team
Thank you for commending our team, especially Yugen, on their awesome service!
The team will be over the moon when we share this with them!
Regards,
The OUTsurance Team
NH
I had to sort an administrative issue this morning. After already having a conversation yesterday, I thought they will get fedup with this lady. To my surprise, the Customer care Consultant Chantal (sorry if spelled wrongly) assisted me quickly and the best of all, the line cut off. It was two ticks and she called me back. Usually with other companies the call will just be left non- returned. I was very happy with her friendly and quick service. Even after technology failed us, she remained trying to assisting me. Thank you. It made my Friday at the office even more worthwile. Thank you OUTSURANCE!
Nicolene H's updateReviewer Update
07 Mar 2025, 10:31I had to sort an administrative issue this morning. After already having a conversation yesterday, I thought they will get fedup with this lady. To my surprise, the Customer care Consultant Chantal (sorry if spelled wrongly) assisted me quickly and the best of all, the line cut off. It was two ticks and she called me back. Usually with other companies the call will just be left non- returned. I was very happy with her friendly and quick service. Even after technology failed us, she remained trying to assisting me. Thank you. It made my Friday at the office even more worthwile. Thank you OUTSURANCE!
NH
Nicolene H's update07 Mar 2025, 10:31
Reviewer Update
I had to sort an administrative issue this morning. After already having a conversation yesterday, I thought they will get fedup with this lady. To my surprise, the Customer care Consultant Chantal (sorry if spelled wrongly) assisted me quickly and the best of all, the line cut off. It was two ticks and she called me back. Usually with other companies the call will just be left non- returned. I was very happy with her friendly and quick service. Even after technology failed us, she remained trying to assisting me. Thank you. It made my Friday at the office even more worthwile. Thank you OUTSURANCE!