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charlene A

1 reviews | Active since Aug 2013

30 Apr 2026, 10:33

We would like to sincerely thank the team for their quick and efficient assistance with our claim

We would like to sincerely thank the team for their quick and efficient assistance with our claim. After moving into our new home, we discovered leaking pipes a few months later, which was quite stressful. From the moment we contacted Outsurance, everything was handled promptly and professionally. The call centre personnel were excellent, keeping us updated throughout the process and handling all our questions with the highest level of care and respect. The process was smooth, and the issue was resolved faster than we expected. We truly appreciate the outstanding service and support during this time.

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Replies (1)
OUTsurance
OUTsurance's reply30 Apr 2026, 10:36
Official
Good day Charlene,

We strive to provide awesome service to our clients, and it is fantastic to know our efforts have paid off. Our team will be delighted with this review!

We are grateful for your kind words.

Kind Regards,
The OUTsurance Team.