DJ
Debbie J

1 reviews | Active since Jan 2018

11 Jan 2018, 17:28

We survived an armed ******* December 2017

After being held captive in our home for 3 hours on Saturday the 9th December 2017. We needed to log a large insurance claim. Claim # ********** 35 with Mpule at the call center. She was professional caring and very thorough. She explained the next step in the process to us and referred our claim to a local assessor by the name of Alan Pillay. Allan called and set up an appointment for the next morning. He arrived at the allotted time and set about confirming our information/details of ****** goods. He kept in touch almost daily within 10 days most of our goods had been replaced or a cash payout was in my bank account. The service we received from these two OUTSTANDING individuals makes dealing with OUTSURANCE painless and a pleasure. THANK YOU. THANK YOU. THANK YOU. Debbie and Mark Jefferies

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Replies (1)
OUTsurance
OUTsurance's reply12 Jan 2018, 10:34
Official

So sorry to hear what you've experienced, cant even begin to imagine how you must have felt at the time. We are happy that we could assist and most important is that the two of you were not hurt.

May 2018 be a beautiful one.

Regards,

Joy