We had a terrible smash and grab incident ,leaving the passenger window exposed and dangerous, this was late in the afternoon,during this time we reported the matter to Outsurance before end of day the necessary documents and arrangements had been made

We had a terrible smash and grab incident ,leaving the passenger window exposed and dangerous, this was late in the afternoon,during this time we reported the matter to Outsurance before end of day the necessary documents and arrangements had been made with the supplier to repair the window the very next morning. Thank you for the prompt reply and excellent service!