1 reviews | Active since Jun 2026
We bought a new car and had to sell the old one to a different dealer than the one we bought the new one from
We bought a new car and had to sell the old one to a different dealer than the one we bought the new one from. Once all details were noted on the policy we got a refund for the pro-rata for the old vehicle and after delivery of the new vehicle the pro-rata for the new premium was deducted and the whole transition was made hassle free. Everything went smoothly and staff really went above and beyond even emailing the dealership proof of insurance before we arrived to collect the new addition. OUTsurance even made sure the cover was correct, and that all details like car hire, excess and full business use, comprehensive cover was noted on the policy. OUTsurance made sure we were covered with credit shortfall and keeping us at peace with a 15day full cover period before a tracking system could be installed.
Thank you for taking the time to review your service experience.
We are thrilled to know the matter was resolved!
Regards,
Thank you for taking the time to review your service experience.
We are thrilled to know the matter was resolved!
Regards,
